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  3. COVID-19 : Business Practices Update due to Coronavirus

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COVID-19 : Business Practices Update due to Coronavirus

Date Posted:22 March 2020 

Like many of you, we here at MJS Electrical Products & Supplies have been following the rapidly evolving situation and concerns around the spread of COVID-19.

 


Like many of you, we here at MJS Electrical Products & Supplies have been following the rapidly evolving situation and concerns around the spread of COVID-19. Our hearts and prayers go out to all of those people around the world who have been affected by this invisible enemy.

Guided by the Federal & State Health officials, we are now taking steps to help protect our staff and also you, our loyal customers in order to help reduce the spread of the virus.

Effective Monday 11th January 2021

  • In accordance with the latest NSW Government health guidelines, masks MUST be worn whilst visitng our store. You must also check-in upon arrival using your smart phone or you must give us your details to populate your invoice. There are no exceptions to this rule. All of our staff are wearing masks and adhering to the current rules and regulations for not only our safey, but the safety of our customers, famalies and friends. Our store remains open for over the counter sales. If you are unwell or have any sort of flu like symptons, please do not visit our store. We encourage you all to still order online to minimse contact. We thank you for your co-operation!

Update November 2020

  • Our shopfront is currently OPEN for over the counter sales. We have re-arranged our store to provide more open space for customers in store to allow for effective 1.5mtr social distancing measures. We still encourage our customers to minimise their time in store by putting orders in ahead of time and picking them up once they have been picked and packed.

Effective Monday 23rd March 2020:

  • Our shopfront will be closed indefinitely to over the counter sales. All customers must place their orders by one of the following methods, and will receive a call when their order is ready for collection:

- Online: www.mjselectricalsupplies.com.au
- Via Email: sales@mjseletricalsupplies.com.au
- Phone: 02 9726 3111
- Fax: 02 9726 1405

Please be mindful of turnaround time when placing an order; let us know if you are urgent for an order, we will do our best to accommodate.

  • Orders must be pre-paid online or by contactless methods to minimise cash handling.
  • We will no longer be seeing / meeting with sales representatives until further notice.
  • We have reinforced and increased expectations for employee hand-washing and sanitizing practices. Furthermore, if employees are exhibiting any flu like symptoms, they are encouraged to stay home.

What can you do to help?
Most importantly if you are ill or have any symptoms, please stay home and do not visit our store or any other locations in the community. Practice the recommendations for hand washing and using sanitizer. Cover your mouth when you sneeze or cough. Working together, we can help all of us stay safe and healthy in these unprecedented times.

We will keep you all updated with any further changes to our business operations. Be mindful that suppliers may run out of stock, delivery services may take longer, increased demand from customers and other aspects of the supply chain may be affected by this situation. Be courteous and respectful to your fellow humans, we are all doing the best we can during this time.

Kind Regards from the team here at MJS Electrical Products & Supplies.

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CONTACT US

Address: Unit 2/191 The Horsley Drive, FAIRFIELD EAST, NSW, 2165
Trading Hours:

Monday - Friday: 7:30am - 5:30pm

Saturday - 8:30am – 1:00pm
Sunday: CLOSED
Telephone: (02) 9726 3111

MJS Electrical Products & Supplies
is your trusted electrical wholesaler.
We are an Australian Family Owned
& Operated Business. Shop our Wide
Range at Low Prices today! We look
forward to serving you.

MJS Electrical Products & Supplies
is your trusted electrical wholesaler.
We are an Australian Family Owned
& Operated Business. Shop our Wide
Range at Low Prices today! We look
forward to serving you.

Copyright © 2021 MJS Electrical Products & Supplies. All rights reserved

Terms & Conditions

Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern MJS Electrical Products & Supplies’s relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

The term ‘MJS Electrical Products & Supplies’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is Unit 2/191 The Horsley Drive, FAIRFIELD EAST, NSW, 2165. Our ABN is 21 621 565 526. The term ‘you’ refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

  • The content of the pages of this website is for your general information and use only. It is subject to change without notice.
  • Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
  • Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
  • This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
  • All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
  • Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
  • From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
  • Your use of this website and any dispute arising out of such use of the website is subject to the laws of Australia.

Privacy Policy

Our commitment to keeping your trust

We appreciate that you may have certain concerns about how personal information is collected, used and shared. We can assure you that we will always handle your personal information securely and carefully. Among other things, we strictly comply with all applicable Australian privacy laws.

 

Why we collect information

We collect information so that we can provide you with a great service. We need this information to deliver products and services to you, to complete transactions on your behalf and to better understand your requirements and preferences.

This information also allows us to provide you with offers that are of greater interest or benefit to you.

 

How we collect this information

We store your registration and ordering details so that you don't have to re-enter your details every time you shop with us. And sometimes we add to your personal information with data from external sources. This is usually only done to verify the accuracy of the information we have, and to personalise and improve our services. Generally, the personal information we collect is supplied by you.

 

What we collect

The information we collect includes your name, business name, address, delivery address, phone number and e-mail address.

 

Sharing your information

We may need to pass personal details such as your name, business name and address to service providers who perform some of our deliveries. This may include major delivery companies, outsourced call centres, mail houses and third party fulfilment contractors.

In special circumstances, for example if we sell our business, your information may be transferred as part of that sale. We will not use your information for purposes unrelated to the services we provide without your consent.

If you would like to access your personal information, please email your request via Contact us or phone us on 02 9726 3111

 

Security

We will take all reasonable steps to store your personal information securely. After all, it is in our interests to make sure you feel confident shopping with us online.

Our e-commerce sites use a security measure called Secure Sockets Layer (SSL) technology. SSL locks all your critical information in an encrypted envelope, making it extremely difficult for this information to be intercepted. Our SSL technology is the industry standard in Internet security.

 

About cookies and what they tell us

A cookie is a small amount of information sent from a web server to your computer when you use our web site. This information does not personally identify you. It simply tells us what areas of our site your computer has visited. It also tells us if you have selected a product and put it in your shopping basket, it does not tell us your personal identity unless you are registered with us.

 

Other sites

MJS Electrical Products & Supplies has no control over the privacy practices of sites that are linked to this site via hyperlinks or banner advertising. Please take care at all times to check whose site you are visiting.

 

Direct marketing by mail and email

We will only send you email or mail via direct marketing if you choose to receive them. If you would like to receive offers from us, please tick the relevant box when you register with MJS Electrical Products & Supplies. If you no longer wish to receive these offers, please email us or call 02 9726 3111

 

Changes to our privacy policies and practices

Our privacy policies and practices may be reviewed and updated from time to time in line with customer expectations and legislative changes.

 

 

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