Q: Is the WAGO Gelbox waterproof?
A: Yes, The connectors are completely sealed against water and can be permanently immersed in water (however, with, for example, pressurized water, this is only permitted on the application side for complete cable sets).

Q: What does IPX8 mean?
A: The IPX8 protection type means that the connectors in the WAGO Gelbox are completely sealed against water and can also be permanently submerged in water. Basically, ingress protection (IP) codes are standardized according to DIN: the higher the number, the higher the degree of protection. With two-digit numbers such as IP68, the first number describes the protection against contact and dust (0 ... 6), the second the protection against water and humidity (0 ... 9).

Q: Where can I use the WAGO Gelbox?
A: Anywhere in the extra-low voltage range – so-called SELV (Safety Extra Low Voltage) applications – and low-voltage range (e.g., 230 V) where your electrical installation requires waterproof protection against moisture and humidity, without silicone. You can find possible applications here

Q: How do I use the WAGO Gelbox?
A: The wired splicing connectors are placed in the box. Then, the box is closed with slight pressure. The gel completely wraps itself around the installation. Please note the different ways it is used in the low voltage and extra-low voltage ranges, as well as the information on initial installation and rewiring.

Q: How long can the WAGO Gelbox be stored?
A: The Gelbox can be stored indefinitely because the gel used has already reacted.

Q: Can I re-use the WAGO Gelbox?
A: No, In order to ensure a high degree of protection, both the Gelbox and the connectors must be replaced when reinstalling or rewiring.

Q: Are these sold individually or in a pack?
A: We sell WAGO Gelboxes individually. If you buy a pack quantity (3 Pieces) you will automatically receive a further discounted price.

All products must be installed by a licensed electrican. DIY electrical work is illegal and very dangerous.

Change of Mind
All products purchased from MJS Electrical Products & Supplies are backed by a thirty (30) day Peace of Mind Return Policy. All products returned must be in perfect unused condition, with all components, complete with original packaging. We will not allow returns on damaged or incomplete products. Proof of purchase is required. Should the product not be in original condition, please contact us before returning it as this may save you some unnecessary costs.

Damaged / Faulty Goods
If you find that the goods were damaged in transit or were faulty in some manner, please contact us within 24 hours of receiving the goods. We will organise for the return of the goods and arrange a credit towards your next purchase or send a replacement product. Customer will incur the cost of return postage and be credited the purchase price only. We recommend that you return your unwanted items using registered post or trackable courier. We can not be held responsible if returned items are lost in transit.

Warranties
Product warranties are governed by the respective manufacturers and / or suppliers warranty terms and conditions (available on request). We will not be liable to you or any third party for any loss suffered due to product failure. We will process product warranty claims through the respective manufacturers and/or suppliers. All warranties are void if the product is not installed by a licensed electrician.